Thank you for the link, I'll see if there is anything which helps me.

And hey, I can offer the alternative to write in german

Je suis désolé, mais le seul Français que je peux employer est babelfish - Français et pendant que vous pouvez voir à cette phrase il n'est pas très bon

Sorry, had some problems the last few days.

Nope, I am not using this software anymore, as the router does everything itself.

Heya, it's me again, this time with wanadoo ;) But this time I don't have a big problem but just a question about how to optimize the connection. So what problem do I have? The connection seems to be a bit unstable. It does not disconnect though. Every 15 seconds it seems to have a big traffik leak ...

I think it's a hardware problem. Either the line or the router is damaged in some way. That are the only possibilites left.

The mail was in french, a colleague translated it for me. How do you think it works? Find someone and ask him to spend his afternoon with phoning tiscali to catch a lucky second so that he comes in the queue. To be honest I did not even think that there is someone at the phone...wanted to try it 20 ...

Today the changes to 8MBit in my account info were made...still it does not work... Tiscali really makes a new definition of "support" Support means to write a request and to get a auto-response that the request will be answered soon. The nice thing of "soon" is, that there is no static timespan. I ...

So for an exchange, you will have to phone alice support, and then they send a new modem to you with a document for send to us the old modem. It's free for you. Tried to phone the support a hundred times, there is no way to get through. Schatten, Have you got an installation CD for your ADSL connec...

If you don't test what i suggest, i can't do so much. I always tested what you suggested :shock: If it actually is broken, what would you do? For me it seems like if I sent it via post they will just keep it and I will never hear anything from them again. Are there somthing like tiscali shops where...

I tried what is written there. after that i tried to connect with ethernet again ->did not work then I checked whether the settings are still correct then I uninstalled ethernet tiscali setting things, took the LAN cable off, plugged the USB cable in and installed the USB thing again -> could ...

First I had both PCs connected, all the last tests (+USB Test) were made with the Win-XP-Professional-PC only.

I use win xp home on the one and win xp professional on the other PC. As far as I understand the option you showed is only for dial up connections. I never used it for tiscali before. Anyways I tested it, made a dial up connection for broadband with my "Nom d'utilisateur ADSL" and my "Mot de passe D...

Is it possible that it has to do something with the new software of the modem? I mean the last time I updated it in my old flat was about 6 Months ago, I never had this alice sign in the upper right corner. Maybe the new software has some different settings, higher security stuff or something like t...

I have no Idea what this CRC errors mean. Maybe it's from these 10 Seconds when it worked...I don't know.

I changed my location Info about 3 Weeks ago, and got a letter a few days ago that the change has been done (the letter is dated to the 17th)

Ah....well, no, there isn't :/